Faq’s

It depends on the type of matter. Sometimes our consultants have a day full of appointments so it is hard to get back to you as soon as possible. However, we have a great support team at Best Direction and someone will be able to take your query and give you a time estimate of when you can speak to your legal advisor. We try and respond ideally within 24 hours or at latest within 2 working days.

Everything we do is in complete confidence. We uphold integrity and client confidentiality is at the forefront of this.

We always try and make sure that you understand everything. We explain it in a manner that a common person can understand complex legal concepts.

We can arrange to discuss your matter with you over the telephone. Any advice and information given over the phone can only be in general terms and to point you in the right direction.

We can arrange a fixed fee e-mail assessment of most legal matters. If you would like us to carry out an assessment on your behalf, all you need to do is email us with your particular problem. We will then contact you ideally within 3 working days. If the assessment is exceptionally complicated or difficult or if more information is required we may confirm further information before any actual assessment is given. Sadly we reserve the right to refuse to act in certain circumstances.

If you use our online services then we do not have to meet. However, if you do prefer face to face discussions then please contact us as we would be more than happy to meet you face to face.

Yes of course. Just email us and let us know what you want and we will give you a quote of what the cost would be to prepare the document you need or provide the relevant service. Our staff at Best Direction have a wide range of knowledge so we can help.

In a nutshell we believe that the quality of our service is second to none. There are a number of companies offering legal services in the market. With us there is a fundamental difference – everything offered on this site is provided directly by ourselves. There is no middle man or agent who you have to deal with. You always know who you are dealing with.

Hiring an immigration consultant will cost you between £500 to £2500 depending on your matter and complexity of your matter.

We offer dedicated advice from a professional consultant who will know how to handle your case proficiently and efficiently, making sure that everything goes smoothly for you. Our team of experts has extensive experience with all types of cases; whether it's family visas or citizenship applications, we will find the best solution for each situation. If there is any way we can help our clients feel more at ease during this difficult time then we will do whatever it takes to achieve this goal.

In preparing a visa application, the pace at which immigration consultant can work can be influenced by several factors. These include the following: The type of visa being applied for; The country from which you have come; Whether your background will need to be investigated further; If further information is required, it may take time for a lawyer to receive a response from the relevant authority.

We cannot ensure how long the Home Office will take to process your application. We can give you a broad period based on the regulations/guidelines and current cases. We are usually able to submit applications within 2-3 weeks of you instructing us, but we can submit applications much more rapidly than this if needed.
We will let you know at the next opportunity if it may take longer than this or there is any advantage in your application being submitted at a later date.